Terms of Service

1. About This Service

Avalon PO Import (“the Service”) is a software tool provided by Avalon Retail Consulting that helps retail businesses convert vendor purchase order PDFs into inventory import files for Shopify and Heartland POS systems. Access is provided by subscription or by invitation from Avalon Retail Consulting.

2. Intended Use — New Items Only

This Service is designed to import new inventory items into your point-of-sale system. It does not search for, update, or modify items that already exist in your system. You are responsible for ensuring that items being imported are new and do not duplicate existing records. Avalon Retail Consulting is not responsible for duplicate entries or inventory errors resulting from misuse of the import process.

3. AI Processing and Your Data

This Service uses artificial intelligence provided by Anthropic, Inc. (Claude AI) to extract product information from your uploaded PDF files. By using this Service, you acknowledge and agree to the following:

• Your uploaded purchase order PDFs and associated data are transmitted to Anthropic’s API for processing. Anthropic’s own privacy policy governs how they handle that data.
• Avalon Retail Consulting does not permanently store the contents of your uploaded PDFs. Files are processed in memory and discarded after extraction.
• AI extraction is not perfect. You are responsible for reviewing all extracted data in the review screen before downloading and importing files into your POS system.

4. Accuracy Disclaimer

The Service uses AI to interpret vendor purchase orders, which vary widely in format and quality. While we strive for accuracy, Avalon Retail Consulting makes no guarantee that extracted product data, pricing, quantities, or other information will be error-free. Always review the data in the review step before importing. You assume full responsibility for verifying the accuracy of data imported into your POS system.

5. No Warranty

The Service is provided “as is” without warranty of any kind, express or implied. Avalon Retail Consulting does not warrant that the Service will be uninterrupted, error-free, or suitable for any particular purpose. Use of the Service is at your own risk.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Avalon Retail Consulting shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to inventory errors, lost data, or business losses.

7. Access and Subscriptions

Access to the Service requires either a paid subscription or an access grant from Avalon Retail Consulting. Avalon Retail Consulting reserves the right to revoke access at any time. Paid subscriptions may be cancelled through your account settings. No refunds are provided for partial billing periods.

8. Changes to These Terms

Avalon Retail Consulting may update these Terms of Service from time to time. Continued use of the Service after changes are posted constitutes acceptance of the updated terms.

9. Contact

Questions about these terms? Contact Avalon Retail Consulting at steve@avalonretailconsulting.com.